Integration

Gain a transparent environment for cooperation among applications

Security, guarantee and professionalism. These are some of the main advantages when you use integration services from Cleverlance. Customers value our cooperation in many fields:  whether in administrating integrations platforms with clearly set deadlines and quality, or in connecting new systems in an integration platform. Everything is undertaken with full monitoring of its course and the SLA parameters. This consists of a whole range of technology and knowledge needed for carrying out EAI (Enterprise Application Integration) projects.

We also implement all technical aspects of BPM (Business Process Management) and BAM (Business Activity Monitoring) in a very short time. The third area is Service Governance, thanks to which people from the business can, for instance, build new functions or check the service level whenever they want without needing IT specialists.

Cleverlance makes sure that a close partnership is maintained with product suppliers; this enables us to identify trends and recommend the right technology to customers.

Main benefits

• We can reduce response times when individual integrated systems are cooperating.
• We create a transparent and controlled environment with clear service parameters.
• We place a heavy emphasis on the communication abilities of our specialists, so we can find out exactly what your business needs.
• We have vast practical experience from many large customers that we’ve worked with on many major projects.
• We build solutions for small businesses and large corporations, taking into consideration price and performance parameters.
• We provide application support services for those platforms supplied that we’ve supplied, as well as for those provided by the customer.

Practical areas of integration

Supply of BPM applications

We ensure follow-up support and the minor development of BPM applications in operation. We have experience with the administration of banking environments and with the development of many banking applications, including those taken over from third-party suppliers.

We focus above all on the following technology products and suppliers:

• Websphere from IBM;
• Fusion Middleware from Oracle (features Oracle BPM);
• BPM and EAI from Tibco;
• EAP from JBoss (features BPM);
• ActiveEndpoints ActiveVOS Server;
• Intalio BPM.

Product lines:

• BPM;
• Business Rules;
• Business Monitoring and Reporting.

Typical problems that affect customers and that we resolve:

• Customer seeks technical implementation of BPM processes.
• Customer seeks technical implementation of BAM.
• Customer afflicted by ineffective cooperation between business and IT.
• Customer has problems with BPM platform performance, long response times.
• Business “can’t see” services and is forced to deal with everything through IT.

Solutions for integration platforms

Integration platforms service have long been among Cleverlance’s strong points. We’ve set up our portfolio of products based on the experiences we’ve acquired.

Typical problems that affect customers and that we resolve:

• Administration of the integration platform is done by working with independent specialists and the customer doesn’t have an overall guarantee of what he gets or when he’ll get it.
• The customer doesn’t have integration among systems and has no integration platform.
• The customer needs to integrate a new system.
• A business doesn’t have control over the course and SLA services; it wants to monitor select communication flow.

Service Governance

The main goal of Service Governance is to achieve maximum advantages from Service Oriented Architecture in the sense of ensuring the creation of repeatable enterprise services. In companies with a more complex structure, we provide Service Governance to ensure the prompt resolution of conflicts by finding compromises in the development of services that are requested from differently motivated groups.

Service Governance is partially understood as an authority in defining the borders of properties of individual services and it specifies a balanced model for services administration.  Service Governance monitors implementation and how services are reused throughout an organization.

Typical problems that affect customers and that we resolve:

• Business “can’t see” services and is forced to deal with everything through IT.
• Business is not able to effectively plan functionality with the advantage of reusing existing services.
• Large number of IT services with unclear status, version, documentation.
• Current status of services is kept only in the heads of IT staff.
• There are no clear links between services, meaning problems with managing versions and dependences.